Hospital front desk, OPD and WhatsApp automation for a multi-specialty hospital
Patients book on WhatsApp any time of day. The assistant answers, picks a free slot and puts them in the OPD queue, without staff picking up the phone. Try it: tap the buttons in the chat.
Every booking, from WhatsApp, phone or the counter, lands in one queue.
One live queue for every doctor. When a patient is two places away, they get a WhatsApp message, so the waiting area stays calm.
The doctor sees the current patient, writes notes, orders tests and sets a follow-up. When they finish, the prescription and reminders go out on WhatsApp automatically.
Every message below was sent automatically. No one on staff typed them.
What the owner sees on their phone, live. Every action in the other tabs updates these numbers.